Select where you want to go, when you want to go and what you want to do. Tell us the vibe you’re after and your budget. Once you’re happy, just pay a relatively small fee and you’re all set! In some instances, you may be required to pay on the day (in line with your chosen budget). In other instances, you may be required to make a prepayment (in line with your chosen budget). Therefore, it is your responsibility to ensure you have adequate funds in the payment instrument you have provided us. You will be notified in advance via text message when a prepayment is required, or when you will be required to pay on the scheduled day.
In the lead up to the date, you’ll receive text messages with clues to where you’re going:
A text confirming your mirum within 24 hours of booking
A text with the name of the nearest station the day before your mirum
A text to tell you where you’re going 1 hour before your chosen time
We at the mirum have handpicked a selection of things to do in London. What makes us different is that we’re curating a personalised surprise experience for you and your plus one.
We aim to be as transparent as possible, therefore we only take a service fee and there are no hidden charges. Some experiences may require authorisation of a prepayment, while others may not. We will always ask for your permission before authorising a prepayment on your payment instrument. You will be notified in advance via text message when a prepayment is required, or when you will be required to pay on the day of your mirum.
The sense of the unknown makes surprises fun, so remember to embrace the experience…
We operate as a planning service and charge a relatively small service fee. You can select 1 of 4 budget options, based on the average spend per person. We have tried our best to cater to a range of budgets.
On occasion, depending on your selected criteria, we may require a prepayment, which will be communicated to you in advance for authorisation.
On the day, see how you’re feeling - go under or over the budget by as much as you want!
i can’t make it now, what shall I do?
If it’s more than 48 hours away, don’t worry! You can rearrange your mirum by emailing us at bookings@themirum.co.uk for no extra charge.
However, if you contact us within 48 hours of your mirum, then a no-show charge is taken at £20 per person.
how can I provide feedback?
As a small business, we are committed to serving our customers to deliver the best experience and continually looking for opportunities to grow and be even better!
We would love to hear your feedback - the good and the bad.
Reach out to team mirum via our ‘get in touch’ page, by emailing hello@themirum.co.uk , or dm @themirumuk on Instagram, Twitter or TikTok. We will also text you a link to our customer feedback survey, which will help us on our journey to perfecting the mirum.
